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Once an order has been accepted, it will go into an artwork review process, requiring quick evaluation of the artwork to make sure it’s printable.
Please ensure during the artwork review that it has no spelling/typography or copyright issues.
You can access all design artworks by clicking on the arrow by the right hand side of each line item card to expand the line item.

Expanding a line item to view the customer artwork/design

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Artwork Approval by Customer

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Updating the design

While this is better left to the customer service team at SameDayCustom, you can update the artwork through the design studio as long as you have the customer’s permission to do that.
1

Click Update Artwork

To update the design on a product, simply click the Update Artwork button on the design card as shown below.
2

Edit in the Design Studio

You will be navigated to our design studio where you can take full advantage of all our features to make updates to the design on all sides of the product. You can add text, upload a new design, browse our extensive art library, retrieve a previously saved design by the customer or use one of our design templates.
3

Request approval from the customer

When you are done, click Request approval at the bottom left of the design studio. Activate the Request approval from Customer toggle.
4

Send approval message and update

You can either type in separate approval messages for each side that has a design, or send just one approval message for all combined sides with a design. Once that is done, click Update Artworks to send a request to the customer for approval.
After the customer has approved the changes, the new artwork/design will be updated and made available to you to design.

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Simple Uploads

If the customer grants permission for you to edit the artwork for fixing issues, you would need to send the customer the final version of the modified design so they can approve the artwork for use via our chat and artwork approval system. To do this, when you upload an artwork, you can choose to just save the artwork, or send it to the customer for approval.
1

Upload the artwork

Click on the upload area to upload the artwork to the order.

Upload artwork to the order

2

Choose to save or request approval

You can then choose to either just save the artwork, or send it to the customer for approval.

Save an artwork or send it to the customer for approval

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Downloading Artworks

There are primarily two formats for the artwork that can be downloaded;
  • Production File (PDF) which is the processed version of the original design, in a PDF format.
  • Production File (PNG) which is the processed version of the original design, in a PNG format.
To download the artwork for printing, simply click “Production File” to open in a new tab and download it as PDF.

Download an artwork for printing

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Approving an artwork

Approving an artwork

You can approve all the artwork in an order or approve a single line item artwork, or a particular side in a line item depending on how you wish to proceed.