We developed a messaging system that allows store locations to chat with customers about an order. This increases communication and decreases the feedback gap between the stores and customers.
1
Open Customer Messages
Simply click View Customer Messages on the left panel to chat with a customer.
2
Send messages and request approvals
You can send messages to customers and get instant replies through the chat feature. You can send general messages and images, and also send modified artwork to the customer for approval.If you’re sending an artwork/image to a customer for approval, you must check Require approval from customer to make sure the customer can approve the file.
